Explore new service opportunities
So you want to create new services for your organisation but have no ideas? Never fear, Humblebee is here.
What is this?
The Exploration Sprint is designed to help open up the possibilities for potential new services that you have not yet found. We do this by researching and poking 'opportunity spaces' that you have identified.
Who is this for?
This package is perfect for any company who want to create new services and perhaps don't have concrete ideas yet. However they know the areas or 'opportunity spaces' that they simply must investigate and be active within.
Why do you need this?
The need to create new services that generate new revenue or create value in other ways has never been more acute.
What are the business benefits?
- Speed. Give us 4 weeks and we'll find genuine customer pains to solve.
- Valuable insights and raw data from your customers in a short time period.
- Instead of months of drawn-out projects we offer 4 weeks of action, representing huge cost savings.
What is the process?
We carry out ethnographic research (meet your users in their every-day setting); service blueprinting; user journey mapping and other methods to uncover pains your users may have. We also benchmark and research your competition;
What do you receive?
A findings report; user data & insights; recommended 'pains to solve' within a recommended opportunity space.
How long does this take?
The sprint will be time-boxed to max 4 calendar weeks.
Who will be carrying out this project?
Our Humblebee service design and tech team will facilitate.
What do we need from you?
We require the appropriate stakeholders, with the right mandate, to attend selected workshops in week 1. We also need you to book in users / customers for us to interview.